Sunday, 3 June 2012

Special Report: Profile Of Dana Air


Dana Airlines Limited (Dana Air) is a member of Dana Group of Companies Plc. The airline began commercial flight operations on Monday, November 10, 2008 and has grown to become one of Nigeria’s leading airlines, operating daily flights to Abuja, Calabar, Lagos, Port Harcourt and Uyo.

The Dana Air fleet currently consists of Boeing MD83 aircrafts which have a higher number of passenger seats and a larger cargo capacity than currently available in the country. The airline offers a two class service with 12 seats in its dedicated ‘Smart Class’ business cabin and 128 seats in its spacious ‘Traveller Class’ economy cabin.

Dana Air places a high premium on safety. The airline adheres strictly to the maintenance schedule for all aircrafts in its fleet, as prescribed by the manufacturers and the Nigerian Civil Aviation Authority. More detailed and scheduled checks of the Boeing MD83 aircrafts are, however, carried out at aircrafts maintenance facilities overseas.

Dana Air’s most prized asset is her staff. Led by Jacky Hathiramani, Chief Executive Officer, the Dana Air staff are highly motivated to deliver excellent service to all guests of the airline. Every cadre of staff participates in regular training programmes and update courses to ensure quality at all levels of operation.

Recipient of several local and international awards for aviation service excellence, the airline is reputed for its efficient customer services, world-class in-flight services, on-time departures and arrivals, innovative e-airline products and high safety and quality standards. Its operations base is at the Murtala Muhammed Airport Terminal 2 (MMA2) Lagos.

Dana Air’s vision is “To be recognized and respected as Nigeria’s most reliable and customer-friendly airline”, and her mission is “To earn the loyalty and respect of our customers by consistently demonstrating our commitment to service, and providing affordable regional air transport services that focus on innovation, quality and service excellence.”

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